Paul Gillin

Technology Journalist

Paul Gillin writes, speaks and trains marketers and corporate executives to think like publishers. Gillin specializes in social media for B2B companies. He is a veteran technology journalist with more than 25 years of editorial leadership experience.


The golden age of computer monitors

Your display is probably the most important aspect of your ergonomic interaction with your computer. Recent advances are nothing short of amazing.

“Deskless” workers are finally getting their day in the sun

The pandemic has driven the transformation of non-office employees to essential workers that software companies are targeting with new tools.

How to inspire holiday cheer remotely

Another holiday season without a Christmas party? Not necessarily. These businesses have conjured clever ideas for remote celebration.

Smart leaders seize the opportunity to rethink the workplace

As our interminable pandemic drags on, organizations are coming to grips with how they’ll adapt to a future that is socially distanced and remote.

Despise passwords? Some good news and bad news

There’s nothing more frustrating than remembering and managing passwords. Efforts are underway to eliminate them . . . sort of.

Someone is selling your personal details—can you stop them?

The willing surrender of personal information has created a shadowy data broker industry. Your lack of privacy is their gain—and your liability.

How to hold better, shorter meetings

Nothing is more tiresome than a meandering meeting with no clear takeaways. So check out these real-world tips to improve meetings from seasoned team leaders.

New digital storefronts shake up online retail—and advertising

As we face new customer privacy restrictions, collaborative retail/media initiatives are developing new ways to collect high-quality customer data and deliver great user experiences.

5G is coming, just not that fast

What business wouldn’t embrace the promise of faster connections to deliver enriched customer experiences anytime, anywhere? That’s what 5G promises . . . eventually.

Customer service: Your greatest competitive weapon

Prompt resolution of customer complaints can create customers for life. Here’s how to measure customer service success.

Make your own promotional videos the easy way

Thanks to a new crop of simplified production tools, you don’t need professional talent to create custom videos that enhance your sales and marketing efforts.

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