Technology Industry

Technology Industry | News, how-tos, features, reviews, and videos

chatbot chatbots customer service helpdesk automation by oruj hummatov getty

The tech market: Moving from ‘tell’ to ‘listen’

The technology market is going through an amazing and unanticipated change as it adapts AI to its own needs. It’s moving from a model that favors lock-in to one in which the vendor preserves and drives choice, and where the customer...

gears automation robotics ai machine learning woman with binary code

Is that you or a virtual you? Are chatbots too real?

There's a fine line between AI that interacts for us and AI that interacts AS us. Or is there a line at all? Will anyone care? Questions abound.

Google / Alphabet CEO

6 smart things to think over with Google's leadership shuffle

If you want to process this week's bombshell that Google's founders are resigning, these are the themes you should focus on.

Industry 4.0 / Industrial IoT / Smart Factory / Engineer conrols robotics via tablet.

How Apple is already part of Industry 4.0

Apple has entered manufacturing infrastructure with its products seeing wide deployment across Industry 4.0.

tt19 058 thumb2
Podcast IDG TECHtalk

What's on our 2019 holiday wish list | TECH(talk)

Computerworld's Ken Mingis is joined by PCWorld's Michael Simon to discuss what they're wishing for this holiday season. From existing smart home gadgets and the Mac Pro to the yet-to-be-announced 5G iPhone, Ken and Michael hash out...

tt19 052 thumb
Podcast IDG TECHtalk

Technology we're thankful for | TECH(talk)

In honor of Thanksgiving, Ken and Juliet are joined by Macworld's Michael Simon to discuss the technology they appreciate the most. From iPhones to WiFi, there's plenty to be thankful for.

slide 11 bernerslee

Why isn't Apple (yet) supporting Tim Berners-Lee to 'save the web'?

The inventor of the web has launched a campaign to make sure the web benefits everyone, but Apple hasn't joined up yet.

Microsoft Surface Duo  >  A foldable Android mobile phone.

Preparing for the dual/foldable screen step to our AR future

We are moving from single-screen devices to unlimited screen devices with some interesting intermediate steps, including foldable screens, head-mounted displays and even contact lenses.

5 fumbling dumb mistake

Will Google's AI make you artificially stupid?

The biggest threat from AI isn't software that steals your job. It's software that steals your mind.

dreamforce19campus1600

What we learned at Dreamforce 2019

A roundup of the key news and announcements from Salesforce's big jamboree in San Francisco this week

tt19 059 thumb
Podcast IDG TECHtalk

5G in 2020: What to expect | TECH(talk)

2020 is supposed to be the year of 5G. We can expect to see more infrastructure roll out, faster speeds and 5G-enabled phones will flood the market. PCWorld's Michael Simon joins Juliet to discuss who will get 5G when and how the...

adamselipskydreamforce2019 1600

How Tableau is fitting into the Salesforce family

Salesforce has been talking up the capabilities of the analytics vendor that it bought last year, but any vision of the future for the combined vendors remains muddy

CSO  >  secure mergers + acquisitions / floating puzzles pieces / abstract security mechanisms

Notable technology acquisitions 2019

The biggest technology acquisitions in 2019, including Google buying Fitbit, Salesforce picking up Tableau and ClickSoftware, and Apple snapping up Intel's smartphone modem business

iot internet of things education learning training icon connection smart

Become a certified IoT business leader

Insider Pro subscribers can take this free course and earn an associated credential to boost collaboration skills and drive informed IoT business decisions.

salesforce iphone

Salesforce announces new iOS enterprise apps

Apple CEO Tim Cook will join Salesforce co-CEO Marc Benioff to speak at Dreamforce 2019 on Tuesday, underlining the two companies' commitment to working together.

business travel / airport terminal walkway / traveller

What you need to know about new data-security rules for business travel

From U.S. Customs agents to cybercriminals, everyone wants to copy the data on your phone and laptop. Here’s how to protect your rights and also avoid industrial espionage.

Jira Service Desk

Atlassian expands Jira Service Desk to non-IT biz teams

The software, initially designed to help IT teams track and resolve service requests, can now be configured for use in non-tech areas such as HR and legal.

An outsider in a group of professionals / questions marks overlay

Why is everybody talking about 6G?

We're not even using 5G yet, and already 6G is in the news. What is 6G? Is it real? When do we all get it? (Spoiler alert: Nonexistent, no and a long time from now.)

photoshop ipad

Adobe Photoshop comes to iPad (Illustrator in 2020)

The list of things iPads can't do continues to shrink as two creative industry stalwarts go mobile.

abstract virtual reality head set augmented reality headgear

3 reasons you will be moved by haptics

Forget today's buzzing smartphones and rumbling game controllers. Next-generation haptics make the virtual real and smart enterprises will take notice.

Load More