Resource Library

Access the latest white papers, research, webcasts, case studies and more covering a wide range of topics like Mobile, Cloud and Data Analytics.

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IDC: Cloud cost optimization and governance

Read this IDC InfoBrief to learn how ServiceNow ITOM and Cloud Insights can help you identify, report, optimize, and track so you can realize cost savings and gain insights into cloud usage.

White Paper | Presented by ServiceNow Inc

Visibility to multi-cloud: measurable outcomes from CMDB

Read this White Paper to learn how to set up Cloud Discovery, visualize results and get monthly updates on new pattern content.

eBook | Presented by ServiceNow Inc

Configuration Management and CMDB for Dummies

In this book, you will learn basics of configuration management, how to build and maintain an effective configuration management capability for your organization, use cases, and key milestones on your journey.

eBook | Presented by ServiceNow Inc

Where is IT today?

Business transformation is essential for an organization to stay competitive in today’s market. And IT can be an important partner in the transformation.

eBook | Presented by ServiceNow Inc

5 Steps to Successfully Deploying a Healthy CMDB

Get a detailed roadmap for successfully deploying your CMDB with this guide. Get started on the road to improved business service health today.

Accenture IDC infobrief: Using AIOps and Cognitive Patterns to Optimize Operations

A well-executed AIOps strategy can help deliver high-performance business outcomes through agility and speed to innovation.

eBook | Presented by ServiceNow Inc

Get started building ServiceNow custom apps

Get even more value out of your ServiceNow investment. By creating custom apps on the Now Platform®, you can easily extend your existing ServiceNow solution and even expand it into new business areas.

eGuide | Presented by ServiceNow Inc

The Now Platform Reference Guide

This guide provides a high-level overview of all the features and functions built into the ServiceNow Platform™ It answers the questions, “What is the Now Platform?” and “What can the Now Platform do for me?”

Forrester TEI Driving Digital Transformation And Business Value With ServiceNow

This Forrester Total Economic Impact™ (TEI) study examines business benefits enterprises can realize by deploying ServiceNow to catalyze digital business transformation.

eBook | Presented by ServiceNow Inc

3 common business challenges you can solve using the Now Platform

This ebook guides you on when to build apps yourself and covers three business challenges the Now Platform can help you solve.

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